Inclusive Transport Options Ltd

Last updated: 21 January 2026

1. Introduction

This Legal Notice governs your use of the website and services provided by Inclusive Transport Options Inc ("we", "us", "our"). By accessing our website or using our services, you acknowledge and agree to comply with the terms and conditions outlined below. If you do not agree with these terms, please refrain from using our website and services.

Please read this Legal Notice carefully before using our website. We recommend that you print a copy of this notice for future reference.

Our details:

Inclusive Transport Options Ltd 
4th Floor, Silverstream House 
45 Fitzroy Street Fitzrovia 
London 
W1T 6EB

Company Registration Number: 14869883 Registered in England and Wales

Telephone: 0800 246 1119 
Email: contact@inclusivetransportoptions.co.uk

2. Definitions

In this Legal Notice, the following terms have the following meanings:

"Website" means the website located at [INSERT YOUR WEBSITE URL] and any associated subdomains or pages.

"Services" means the transport services and any other services provided by Inclusive Transport Options Inc.

"User", "you", and "your" refer to any individual or entity accessing our website or using our services.

"Content" means all text, graphics, logos, images, videos, audio, software, data, and other materials available on or through our website.

3. Use of Our Website

You may use our website for lawful purposes only. When using our website, you agree not to:

Use the website in any way that breaches any applicable local, national, or international law or regulation.

Use the website in any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect.

Transmit or procure the sending of any unsolicited or unauthorised advertising, promotional material, or any other form of similar solicitation (spam).

Knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, spyware, or any other harmful programs or code designed to adversely affect the operation of any computer software or hardware.

Attempt to gain unauthorised access to our website, the server on which our website is stored, or any server, computer, or database connected to our website.

Attack our website via a denial-of-service attack or a distributed denial-of-service attack.

Use any automated system, including without limitation robots, spiders, or scrapers, to access the website for any purpose without our express written permission.

Reproduce, duplicate, copy, or resell any part of our website in contravention of this Legal Notice.

We reserve the right to restrict or terminate your access to our website if you breach any of these terms.

4. Use of Our Services

When booking or using our transport services, you agree to:

Provide accurate and complete information when making a booking.

Inform us of any specific requirements, accessibility needs, or medical conditions relevant to your journey so that we can provide appropriate assistance.

Be ready at the agreed pick-up location and time. We may charge for missed or cancelled bookings in accordance with our booking terms.

Treat our drivers and staff with respect and refrain from any abusive, threatening, or inappropriate behaviour.

Comply with all applicable laws and regulations during your journey.

Not consume alcohol or illegal substances in our vehicles unless expressly permitted.

Not smoke or vape in our vehicles.

We reserve the right to refuse service or terminate a journey if you fail to comply with these terms or if your behaviour poses a risk to the safety of our drivers, other passengers, or the public.

5. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, photographs, videos, audio, software, and the design, selection, and arrangement of such content, is the property of Inclusive Transport Options Inc or our licensors and is protected by copyright, trademark, and other intellectual property laws.

You may view, download, and print pages from this website for your own personal, non-commercial use, provided that you do not modify the content and you retain all copyright and proprietary notices.

You may not, without our prior written consent:

Reproduce, duplicate, copy, sell, resell, or exploit any content from this website for commercial purposes.

Modify, adapt, or create derivative works based on any content from this website.

Distribute, transmit, display, perform, publish, or broadcast any content from this website.

Use our name, logo, trademarks, or other proprietary information without our express written permission.

Remove, obscure, or alter any copyright, trademark, or other proprietary notices on any content.

If you print, copy, or download any part of our website in breach of this Legal Notice, your right to use our website will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

6. Disclaimer of Warranties

The information and content provided on our website is for general informational purposes only. While we endeavour to keep the information accurate and up to date, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of the website or the information, products, services, or related content contained on the website.

The website and its content are provided on an "as is" and "as available" basis. We disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that:

The website will be available at all times or that access will be uninterrupted.

The website will be free from errors, viruses, or other harmful components.

Any errors or defects in the website will be corrected.

The results obtained from using the website will be accurate or reliable.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable.

7. Limitation of Liability

To the fullest extent permitted by law, Inclusive Transport Options Ltd, its directors, officers, employees, agents, and affiliates shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including but not limited to:

Loss of profits, revenue, business, or anticipated savings.

Loss of data or information.

Loss of goodwill or reputation.

Any other pecuniary or non-pecuniary loss.

These limitations apply whether the damages arise from use or misuse of our website or services, inability to use our website or services, or any errors, omissions, interruptions, defects, or delays in operation, even if we have been advised of the possibility of such damages.

Nothing in this Legal Notice excludes or limits our liability for:

Death or personal injury caused by our negligence.

Fraud or fraudulent misrepresentation.

Any other liability that cannot be excluded or limited under applicable law.

If you are a consumer, you have legal rights in relation to services that are not performed with reasonable care and skill. Advice about your legal rights is available from your local Citizens Advice Bureau or Trading Standards office. Nothing in this Legal Notice will affect these legal rights.

8. Indemnification

You agree to indemnify, defend, and hold harmless Inclusive Transport Options Ltd, its directors, officers, employees, agents, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or in connection with:

Your use of our website or services.

Your breach of this Legal Notice.

Your violation of any law or the rights of any third party.

Any content you submit, post, or transmit through our website.

9. Links to Third-Party Websites

Our website may contain links to third-party websites, resources, or services that are not owned or controlled by us. These links are provided for your convenience and information only.

We have no control over the content, privacy policies, or practices of any third-party websites and accept no responsibility or liability for them. The inclusion of any link does not imply endorsement, approval, or recommendation by us.

If you decide to access any third-party website linked from our website, you do so entirely at your own risk and subject to the terms and conditions of use for such websites. We encourage you to read the terms and privacy policies of any third-party website you visit.

10. Cookies and Similar Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, analyse website traffic, and understand where our visitors come from.

What are cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and give website owners useful information.

Types of cookies we use:

Strictly necessary cookies These cookies are essential for the operation of our website. They enable core functionality such as security, network management, and account access. You cannot opt out of these cookies as the website cannot function properly without them.

Performance and analytics cookies These cookies collect information about how visitors use our website, such as which pages are visited most often and whether users receive error messages. The information collected is aggregated and anonymous. We use this information to improve how our website works. We use Google Analytics for this purpose.

Functional cookies These cookies allow our website to remember choices you make (such as your username, language, or region) and provide enhanced, more personalised features. They may also be used to provide services you have requested, such as watching a video or commenting on a blog.

How to manage cookies

When you first visit our website, you will be presented with a cookie banner that allows you to accept or reject non-essential cookies. You can change your cookie preferences at any time by [INSERT METHOD, e.g., "clicking the 'Cookie Settings' link in the footer of our website"].

You can also control and delete cookies through your browser settings. Most browsers allow you to:

View what cookies are stored on your device and delete them individually or all at once.

Block third-party cookies.

Block cookies from particular websites.

Block all cookies from being set.

Delete all cookies when you close your browser.

Please note that if you choose to block or delete cookies, some features of our website may not function properly, and your user experience may be affected.

For more information about cookies and how to manage them, visit www.allaboutcookies.org or www.youronlinechoices.eu.

Third-party cookies

Some cookies on our website are set by third-party services that appear on our pages. We do not control the setting of these cookies. Please check the relevant third-party website for more information about their cookies and how to manage them.

11. Privacy

We take your privacy seriously. Our collection and use of your personal data is governed by our Privacy Policy, which forms part of this Legal Notice. Please read our Privacy Policy carefully to understand how we collect, use, and protect your personal information.

Our Privacy Policy can be found at https://www.inclusivetransportoptions.co.uk/privacy-policy/

12. Accessibility

We are committed to making our website accessible to all users, including those with disabilities. We strive to comply with the Web Content Accessibility Guidelines (WCAG) and continuously work to improve the accessibility of our website.

If you experience any difficulty accessing any part of our website or have suggestions for improving accessibility, please contact us at contact@inclusivetransportoptions.co.uk or call us on 0800 246 1119. We welcome your feedback and will make reasonable efforts to address any accessibility concerns.

13. Changes to This Legal Notice

We reserve the right to modify, amend, or update this Legal Notice at any time without prior notice. Any changes will be effective immediately upon posting to our website. The "Last updated" date at the top of this Legal Notice will be revised to reflect the date of the most recent changes.

It is your responsibility to review this Legal Notice periodically to stay informed of any updates. Your continued use of our website or services after any changes to this Legal Notice constitutes your acceptance of those changes.

Where changes are significant, we may notify you by placing a prominent notice on our website or, where appropriate, by email.

14. Severability

If any provision of this Legal Notice is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such invalidity, illegality, or unenforceability shall not affect the other provisions of this Legal Notice, which shall remain in full force and effect.

The invalid, illegal, or unenforceable provision shall be deemed modified to the minimum extent necessary to make it valid, legal, and enforceable. If such modification is not possible, the provision shall be deemed severed from this Legal Notice.

15. Waiver

No failure or delay by us in exercising any right, power, or remedy under this Legal Notice shall operate as a waiver of that right, power, or remedy. No single or partial exercise of any right, power, or remedy shall preclude any other or further exercise of that or any other right, power, or remedy.

16. Entire Agreement

This Legal Notice, together with our Privacy Policy and any other documents expressly incorporated by reference, constitutes the entire agreement between you and Inclusive Transport Options Inc in relation to your use of our website and supersedes all previous agreements, understandings, and representations relating to such use.

17. Governing Law and Jurisdiction

This Legal Notice shall be governed by and construed in accordance with the laws of England and Wales.

Any disputes arising out of or in connection with this Legal Notice, including any disputes relating to its existence, validity, or termination, shall be subject to the exclusive jurisdiction of the courts of England and Wales.

If you are a consumer resident in another part of the United Kingdom (Scotland or Northern Ireland), you may also bring proceedings in the courts of the country in which you reside.

18. Contact Us

If you have any questions, concerns, or enquiries about this Legal Notice, our website, or our services, please contact us:

Inclusive Transport Options Ltd 
4th Floor, Silverstream House 
45 Fitzroy Street Fitzrovia 
London 
W1T 6EB

Company Registration Number: 14869883 Registered in England and Wales

Telephone: 0800 246 1119 
Email: contact@inclusivetransportoptions.co.uk

19. Acceptance of Terms

By using our website and services, you acknowledge that you have read, understood, and agree to be bound by the terms and conditions outlined in this Legal Notice. If you do not agree with any part of this Legal Notice, your sole remedy is to discontinue using our website and services immediately.